Picwiz Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Picwiz app. We adhere to the principle of "data minimization" — we only collect data that is strictly necessary to provide and improve our services, and we protect your data in strict accordance with applicable laws and industry security standards.

1. Information We Collect and How We Use It

1.1 Device Information

We collect limited device information only for core service functionality (AI image generation, image processing, download, etc.) and to ensure app stability/security:

• Hardware model
• Operating system version
• IP address
• App version
• System language

This information is used solely to maintain app functionality, optimize performance, and ensure service security. We do not use this information for any advertising or profiling purposes.

1.2 Explanation Related to Facial Information

The app analyzes users' photos to identify facial feature points (such as eyes, nose, mouth) and even hair, for the purpose of generating portrait effects or changing hairstyles.

To provide users with the "face-swapped portrait" effect, the app needs to detect facial feature points (including eyes, nose, mouth, etc.).

The complete process is as follows:

• You upload the image to our server.
• The server analyzes your photo and returns the processed facial data results.
• The app automatically combines the processed facial data with materials to generate the final effect.

We will delete the uploaded images and generated related files from our server within 24 hours after the processing is completed.

The data will not be shared with any third parties. All information is stored within the territory of USA.

2. Cookies & Similar Technologies

We do not use cookies, web beacons, or any similar tracking technologies.

3. Data Storage

• Storage Location: All personal information we collect is stored within the United States. We will not transfer your data overseas unless required by applicable law and with your explicit written consent.
• Storage Period: We retain your information only for as long as necessary to provide our services. After that, we will permanently delete or anonymize the data (unless retention is required by law). For example, account information is retained only until you delete or cancel your account.

4. Sharing, Transfer & Disclosure of Your Information

We will never sell, rent, or share your personal information with third parties for commercial purposes. We may share or disclose your information only in the following limited circumstances:

• With your explicit, informed consent (e.g., when you authorize third-party service integration);
• Required by applicable law, court order, or government regulation (e.g., for national security, criminal investigation);
• When the information has been fully anonymized (third parties cannot identify you personally).

4.1 Third-Party SDKs

We use trusted third-party SDKs to provide specific core services. These SDKs only collect necessary information and comply with strict security standards:

• Alibaba OSS
  Company: Alibaba Cloud Computing Co., Ltd. Purpose: Secure cloud storage for user-uploaded images (to support image processing functions).
  Information collected: Unique user ID and minimal device-related information (only for storage authentication and security).
  Data protection: Alibaba Cloud adheres to international data security standards (ISO 27001) and provides the same level of data protection as we do.
  Sharing Method: Collected by the SDK. Privacy policy reference: Alibaba Cloud Terms of Service

5. How We Protect Your Information

We implement multiple layers of security measures to protect your data:

• Encryption (SSL/TLS for data transmission, AES-256 for data storage);
• Anonymization of non-essential user data;
• Strict access control (only authorized personnel can access user data, and all access is logged);
• Regular security audits and vulnerability scans.

While we take all reasonable measures to protect your data, no internet service can guarantee 100% security. We recommend you:

• Use a strong, unique password for your Picwiz account;
• Do not share your account credentials with others.

If a data security incident occurs, we will notify you promptly (via in-app push, email, SMS, etc.) in accordance with legal requirements and take immediate steps to minimize the impact.

6. Your Rights

You have the following rights regarding your personal information:

• Access, correct, or delete your personal information;
• Withdraw consent for permissions (e.g., camera, photo library access) at any time (this will not affect the lawfulness of processing based on consent before withdrawal);
• Cancel your account (all your data will be permanently deleted within 24 hours);
• File complaints or inquiries about our data practices.

7. Minors

Picwiz is not intended for use by individuals under the age of 13. We do not knowingly collect, use, or disclose personal information from minors. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will immediately delete the data.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. We will notify you of material changes (e.g., changes to data collection or sharing practices) via prominent in-app notices or email at least 30 days before the changes take effect. Your continued use of Picwiz after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: huakehuake@gmail.com

We will respond to your inquiry within 15 business days.